The franchisor of Canada's favourite coffee shops is moving its main digs and it's affecting some franchisees. Tim Hortons is relocating its head office from Ontario suburbia to Toronto's financial district and that, among other things, has some franchisees singing the blues. Not getting deliveries on time is just one added aggravation between franchisees, Tim Hortons and Restaurant Brands International, it's parent company.
A company spokesperson said the lag in providing product is still within an acceptable limit and hopes to have things back on track within five to seven days. The spokesperson also said that there is a good relationship between franchisees and the corporate office, but expects the union to get even better. Those comments were made after some franchisee owners suggested the company has several issues that need to be ironed out.
Tim Hortons faced a public outcry earlier this year post minimum wage hike when some franchise owners decided to cut workers' paid breaks to offset the new $14 an hour minimum wage. They also made workers chip in extra for benefits. This move caused some die-hard Tim Hortons customers to boycott the brand.
Changes can come swiftly in the business and commercial world in Ontario.When an entrepreneur is primed to make a change in his or her business, he might do well to consult with a lawyer regarding the possible legal ramifications. A business savvy lawyer may have information that might help his or her client in making changes, acquiring new business or merging existing businesses. In the often complex business world, a lawyer's advice could mean large financial savings in the long run.
Source: cbc.ca, "Delivery delays hit Tim Hortons franchisees as company announces new HQ", April 17, 2018